A coaching client asked me recently. “I want to have a positive impact on the world,” I replied. “Seems a bit vague,” they challenged, “especially from someone who helps others develop.” Fair point. It taught me a valuable lesson. Bring people on the journey of my thinking. Not just present the summary. I’ve stood in the limelight. I’ve had the awards and the promotions. In my previous life as an ad man, I was part of a start-up agency. 12 months in, we wo

You’re in a new role. The pressure is immense. It seems like everyone is watching you. Your actions and words are magnified. You snapped in a meeting. Your team look at you. You start beating yourself up – again. Now what? Great leaders aren’t defined by never making mistakes. But by how fast they recover. So how do you stop the spiralling and reclaim your footing? ✅ Own it – Publicly A swift direct apology. No “buts”. Defensiveness destroys trust faster than the mistake i